Research thatships.
New techniques enter our teams early. Applied research with universities and internal experimental projects keep our engineers at the frontier and bring that frontier into client work.
Focus areas.
Where our applied research concentrates.
Artificial Intelligence Research
Applied research that moves new techniques from papers into production systems.
Agentic Systems
Planning, tool use and coordination for reliable autonomous and multi-agent software.
Advanced Machine Learning
Modelling, evaluation and optimisation beyond off-the-shelf APIs.
Intelligent Software Systems
Software architectures where learning components are first-class citizens.
Human–AI Collaboration
Interfaces and workflows where people and models do their best work together.
Emerging Technologies
Early, rigorous exploration of what will matter to our clients next.
Experimental Projects
Internal prototypes that keep our engineers at the frontier.
How an experiment is run.
A question, a fixed evaluation set and a written result, whether the idea works or not. Illustrative samples from internal experimental work.
Research brief · RB-03
In progressInternal experimental project
- Question
- Can small, fine-tuned models match a frontier model on structured extraction at a tenth of the cost?
- Method
- Three open models, 2,000 labelled documents, identical evaluation.
- Status
- Week 4 of 8 · interim results shared internally.
Experiment log
r-23 promotedRetrieval for long technical manuals · recall@5
| Run | Change | Recall@5 |
|---|---|---|
| r-14 | Baseline retrieval | 0.71 |
| r-17 | + hybrid search | 0.78 |
| r-21 | + re-ranker | 0.84 |
| r-23 | + query rewriting | 0.87 |
Agent trace · run 8c41
GroundedSupport agent · 5 steps · 2.1 s · $0.004
- 1PlanFind the refund policy for annual plans, then check this customer’s plan.
- 2Tool · search_policies3 passages returned · top match “Refunds, §4.2”
- 3Tool · get_accountPlan: annual · renewed 12 days ago
- 4GuardrailNo personal data in the reply · tone check passed
- 5AnswerEligible for a full refund within 14 days of renewal [§4.2].
AI evaluation report
ApprovedSupport assistant (RAG) · release candidate 3
| Metric | Agreed | Result |
|---|---|---|
| Groundedness | ≥ 0.90 | 0.94passed |
| Answer accuracy | ≥ 0.85 | 0.88passed |
| Out-of-scope refusal | ≥ 0.95 | 0.97passed |
| Hallucination rate | ≤ 2.0% | 1.2%passed |
| p95 latency | ≤ 2.5 s | 1.9 spassed |
Research with universities.
Our talent pipeline with Sri Lankan universities includes applied R&D projects, so the newest ideas reach production systems sooner.
University research partnerships are being established as the company launches. If you lead a research group interested in applied AI or intelligent software systems, we would like to talk.
CareersHave a hard problem that needs research before it can be engineered? Let’s explore it together.
